How this works

Short guide to requesting, waitlists, due dates, and extensions.

1. Request
   Pick an available item, paint pickup availability on the calendar, and submit. A manager reviews it and emails you when it’s approved or denied. Schedule return times later under My rentals.
2. Pickup & return
   After approval, a manager confirms pickup in person. Your due date starts from that checkout, based on the days you requested (default 7). Return by the due date — a manager marks it returned.
3. Waitlist
   If something is checked out, join the waitlist. When it becomes available, the next person gets an email and 24 hours to confirm their request before the offer moves on. Track your place and estimated availability under My rentals.
4. Extensions
   Your first extension adds 7 days automatically. Further extensions need manager approval. Extensions aren’t available if someone is already waitlisted for that item — please return on time.
5. Overdue
   Overdue gear blocks new requests and waitlists until it’s returned.